AI is widely recognised as essential for staying competitive, yet most organizations struggle to move beyond experimentation. Coupa’s AI Impact Report examines why AI initiatives stall after pilots and what separates incremental automation from scalable, enterprise-wide impact.
Based on insights from more than 600 senior leaders across procurement, finance, IT and supply chain, the report reveals how gaps in strategy, infrastructure and governance prevent organizations from turning AI intent into real ROI — and what successful organizations are doing differently.
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