The UK digital transformation report: From deficit to delivery

ArvatoConnect’s new research with 200 senior decision makers across the UK’s private sector, as well as local and central government, reveals an enduring ‘digital deficit’ is putting economic growth hopes at risk. While confidence is growing, and AI and automation are driving transformation across every department, there’s still a gap between digital transformation ambition and implementation, even for the most forward-thinking brands.

Key insights:

  • Three-quarters (76%) are now delivering organisation-wide projects – a 137% leap from last year.
  • Yet challenges still remain, from siloed working and legacy systems to skills gaps and ethical concerns around AI
  • Just one in two (53%) of the businesses have gathered end-user insight before making changes, while only half (56%) have trained employees on new the technologies and processes.

Download the report, produced by ArvatoConnect, to uncover key findings and insights that will help you on your transformation journey.

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